Retail Observer

October 2022

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM OCTOBER 2022 26 The luxury performance of the iWash S-12 begins with the cleansing bidet spray. A tankless, instant ceramic water heating system provides an unlimited supply of warm water to the gently oscillating front and rear spray; the self-cleaning spray nozzle is adjustable for pressure. For further comfort, the bidet includes a heated seat and warm air dryer, both adjustable for temperature, as well as a built-in activated carbon deodorizer and an in-bowl LED nightlight. "Between the toilet paper shortages during the pandemic and increasing travel abroad, Americans have been discovering the health and convenience advantages of the humble bidet. The iWash S-12 bidet seat allows homeowners to embrace these benefits in a format that suits their lifestyles, space and existing fixtures," said Rachel Tufono, inside sales manager. "Plus, it's packed with premium features that truly elevate the cleansing experience." The iWash S-12 operates via a wall-mount remote control and offers memory settings for up to two users. It comes with seat mounting hardware, metal T-valve, and water transfer hose. LIEBHERR LAUNCHES ONLINE PARTS AND ACCESSORIES STORE TO FURTHER EXPAND PRODUCT SUPPORT FOR CONSUMERS AND PARTNERS New website also offers database of tools and resources in one convenient location Liebherr Appliances, the experts in refrigeration and freezing, have just launched www.liebherrpartsstore.com, a dedicated website that offers parts and accessories for commercial and residential appliances. The site delivers on the brand's commitment to customers and partners by providing an online space with comprehensive guides, expert support, and real-time information on parts and accessories. "This new resource offers an intuitive, customer-centric experience with vibrant photos, key information and ease-of- use," said Christian Lopez, e-commerce specialist, Liebherr USA. "It's optimized and designed to help visitors quickly find what they are looking for, from parts and manuals to select accessories and real-time inventory status." The website has been developed in a partnership and collaboration with Encompass Supply Chain Solutions. "We are proud to have Liebherr Appliances as an integral partner of Encompass," said Jayne Sutherst, digital marketing & Ecommerce director. "We have developed this website for customers to easily locate and purchase parts quickly and seamlessly. Creating brand loyalty and trust is at the core of Encompass." Visitors can expect shipping from coast to coast, order tracking and the ability to register new Liebherr appliances by using the serial locator. The website offers pricing and purchasing of spare parts for all Liebherr models currently on the market in addition to most discontinued products. The website includes detailed photos, design guides, specification sheets and a magnified view of each part within the appliance. Visitors can also chat with a customer service representative 24/7 and register new and current Liebherr products. "We are listening to our customers and dealer partners," said Alex Squarize, divisional director, Liebherr USA, "to create a resource that is user-friendly, practical, and easy to navigate while prioritizing what Liebherr consumers wanted." The new website is now live at www.liebherrpartsstore.com. Please visit home.liebherr.com for more information on Liebherr's newest products. I N D U S T R Y [ N E W S ] RO

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