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Covetrus
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855.724.3461
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northamerica.covetrus.com
FRONT OFFICE
As the highest-traffic area of any practice, you can
expect a range of potential biosecurity issues that
may arise when humans, healthy pets, and sick
pets are commingling; therefore, it is essential to
understand the tactics needed to minimize the risk.
In the waiting area, physical space is vital. Provide
clearly defined seating areas that allow for pets
to be separated enough to social distance while
still maximizing the number of clients to which you
can cater. Designate areas for sick and well visits,
and move sick patients into a specific exam room
as quickly as possible. Second to physical space
are barriers. Clear barriers at your countertop or
reception desk may help to protect your front-office
staff from droplet exposure.
Hand hygiene is also crucial for both staff and
clients. Encourage good habits by making
hand sanitizers prominent and accessible, and
instructing good hand-washing techniques in
washrooms.
EXAM ROOMS
Things can get hectic in the exam rooms during
peak times, so good communication is key. Consider
implementing a color-coded door marker system to
designate the level of cleaning required after each
exam. The American Animal Hospital Association
recommends in their Infection Control, Prevention,
and Biosecurity Guidelines
2
that practice teams
assign clear roles and responsibilities among staff
members to make sure that biosecurity measures
are put in place and enforced. Make sure to leave enough time
between exams to thoroughly clean the areas using surface cleaners
and disinfectants as indicated based on the type of visit, and make
good use of effective personal protective equipment (PPE) to limit
human exposure to infection during patient interactions.
ISOL ATION ISOL ATION
TREATMENT
TABLE
WASHER
DRYER
WET
TABLE
As stated in the MSD Veterinary Manual
4
, "In modern animal
medicine, biosecurity is probably best defined as 'all procedures
implemented to reduce the risk and consequence of infection
with a disease-causing agent.' This broad definition recognizes
that disease is a complex interaction between the host, the
disease-causing agent, and the environment. Importantly, it
addresses strategies for both disease prevention (eradication)
and control (limiting the consequence of infection)."
Veterinary clinic hygiene and biosecurity tips
