7 2023 AAEP Buyer's Guide
DID YOU KNOW?
By utilizing our skilled professionals for placing, tracking, and fulfilling your
client's barn needs, you will gain back time to attend to your many other
equine patients and practice needs.
With this service, your trainer or barn professional clients skip the hassle
of trying to organize and place multiple orders separately. They can order
anything from approved prescriptions to nutraceuticals 24 hours a day, 7 days
a week from a single point of contact. From there, we'll ensure that orders are
placed on the appropriate client's account and routed to you for approval.
How does the Trainer Concierge Program work?
1) Trainer calls, texts, or emails our trainer concierge. For example,
"Hello, I need a bottle of injectable bute for the horse Reno, client Smith."
2) From here our trainer concierge goes to the trainer's veterinarian's
online pharmacy to confirm and place the order.
3) If anything is out of stock or backordered, we notify the trainer right away.
4) Once the order is placed, our trainer concierge tracks the order and
makes sure it arrives on time.
5) If there are any questions or concerns, the trainer calls our
concierge directly.
YOUR PERSONAL ASSISTANT:
Covetrus
®
Trainer
Concierge Program
Our Trainer Concierge Program was designed
with the equine veterinarian business in mind.
Allow your dedicated concierge to manage all
the heavy lifting for you, including approved
prescription orders and refills to ensure the right
medications reach the right clients.
Promote In-Practice
Efficiencies
Generate
Revenue Growth
Streamline
Communications
Learn more and get started at cvet.co/trainer-concierge.
