Animal Health Solutions

9 Issue 2, 2024 | Animal Health Solutions USE CASE USE CASE SPECIAL FELINE DIET SPECIAL FELINE DIET Your client's cat is on a therapeutic diet that requires a special food order through your practice. Your client calls your office to order more specialty food, only to find out she missed your weekly order deadline. Her supply is too low to wait until next week. There are two options to get your client more specialty food before she runs out: Option 1: Traditional prescription Write a traditional script for her to use at a local pet store or third-party online outlet. It could take over thirty minutes for your veterinary team to generate the prescription. The client may need to pick it up in-person. Everyone's day gets disrupted, and your practice loses money by sending your client to purchase elsewhere. Option 2: Digital prescription Write a digital prescription using ProScripts with an open fill (PRN) instruction and a recommendation to use AutoShip. Refills will automatically ship to your client's home if she selects AutoShip on her first order. This option requires zero staff time and keeps revenue within your practice via your online veterinary storefront. Most importantly, your patient will maintain a consistent diet because their pet parent won't run out of specialty cat food. USE CASE USE CASE CANINE THYROID MEDICINE CANINE THYROID MEDICINE Your client's dog tests positive for hypothyroidism. You prescribe medication and ask the client to return in six months for another test. What happens next depends on your prescription management process. There are two scenarios to consider: Option 1: Traditional prescription When your client and his dog arrive for retesting, you learn they already ran out of the thyroid medication. To get your patient back on their treatment plan, you give a two-week refill to fill the gap between the visit and final test results. When you receive the results, you write another prescription to adjust the dose. Your client must return to pick up the new Rx. Option 2: Digital prescription You write the thyroid medication prescription with ProScripts via vRxPro, adding enough refills until the dog needs retesting. Your client makes a simple online purchase and sets up AutoShip for refills. When the dog comes back for testing, you easily update the prescription and adjust the dose in vRxPro. There is no extra work for your team or additional office visits for your client. Most importantly, your patient consistently receives their medications for optimal care compliance.

• Cover