A N N U A L E D I T I O N
32 Reliable Plant
|
www
.
reliableplant.com Machinery Lubrication
|
www
.
machinerylubrication.com 2025 Annual
e ultimate mainte-
nance key performance
indicator (KPI) will
reveal if we're keeping
assets from breaking
down or fixing them after failure
occurs. While our maintenance forces
are responsible for fixing the failed
assets, breakdowns reveal we've failed
in our primary mission: keeping
assets running.
In Six Sigma, the ultimate
maintenance K PI should revolve
around eliminating "defects," or
emergency and urgent work requests.
e goal is to understand how many
you have and evaluate if you are
improving at eliminating them.
e key to reducing defective (or reactive) work orders is to perform
proactive work, such as preventative maintenance (PM) and predictive
maintenance (PdM). But, the reality is that many plants are over-
whelmed with reactive work. Because of this, planning and scheduling
are critical to completing the necessary proactive work that will enhance
asset health.
To achieve high productivity and quality of work, we must track
and manage simple supporting planning and scheduling KPIs. ese
easy-to-measure KPIs are:
• Emergency and urgent work orders per month
• Work orders completed per month
• Weekly schedule coverage
• Weekly schedule compliance
• Wrench time
• Minimum unplanned backlog
• Planned coverage
• Creation of new job plans
• Helpful feedback
We can relate these KPIs to characters from the famous children's
story "Snow White and the Seven Dwarfs."
Snow White: Emergency and
Urgent Work Orders Per Month
e goal is to have a healthy and productive plant. Reactive work
hinders this mission. While reactive work will never completely
disappear, we can have a more balanced facility through emergency
work order reduction.
KPIs
Doc Palmer
THE ULTIMATE
MAINTENANCE AND
SCHEDULING KPIs
