Retail Observer

April 2026

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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APRIL 2026 RETAILOBSERVER.COM 17 BESPOKE AI: SMART, CONNECTED, AND RELIABLE KITCHEN INNOVATION Also on display at KBIS was the Bespoke AI Refrigerator Family Hub, which features innovative AI Vision [2] powered by advanced camera-based recognition technology. This allows users to effortlessly check the contents of their refrigerator and efficiently manage ingredient lists. Previously, the system could recognize up to 37 types of fresh food and 50 types of pre-registered processed food directly on-device [3]. Samsung plans to enhance this feature to overcome existing limitations, enabling recognition of an even greater variety of food items. A diverse range of Bespoke AI products – including dishwashers, ovens and laundry appliances – are also on display for KBIS visitors to experience. Connected control through SmartThings2 is a key differentiator of these products, as it allows users to conveniently monitor devices from their smartphones. The seamless harmony among these kitchen appliances is further enhanced by Bixby [4] voice control. For example, a user can stand in front of the refrigerator and ask, "Hi Bixby, can you recommend a recipe based on my ingredients list?" Then, it offers recipes and guided cooking instructions. [5] Since reliability is a major factor in making a connected ecosystem strong and stable, Samsung has dedicated a part of its exhibit to its commitment to assuring the quality of Bespoke AI products and services that are available to consumers after purchase. Along with regular software updates, Samsung offers Home Appliance Remote Management (HRM) [6] , which is a service that can help consumers understand and manage the status of appliances through monitoring [7] , diagnosis, and remote service support. Visit www.samsung.com/us/ home-appliances or www.dacor.com for more information. [1] AI-powered functions are available only on Bespoke AI models [2] Must download the SmartThings app, available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Devices must be signed in with the same Samsung account. [3] As of April 2025, AI Vision can recognize 37 food items like fresh fruits and vegetables. If the food is not recognizable, it may be listed as an unknown item. AI Vision cannot identify or list any food items in the fridge door bins or freezer. It recognizes food items based on deep learning models, which may be updated periodically to improve accuracy. AI Vision also recognizes packaged food items that have been saved by the user, and up to 50 items can be saved with designated names. Packaged items are limited to those that keep a certain packaged form. [4] Bixby is Samsung's brand of Internet of Things (IoT) voice assistant. Its service availability may vary depending on the country, language and dialect. [5] A Wi-Fi connection and a Samsung account are required to access the AI Home, our network-based service, including apps, and other smart features available through your refrigerator. You may need to use a separate device e.g. your laptop/desktop or mobile device, to create/log into a Samsung Account. If you choose not to log-in, you will not be able to enjoy any features available on the AI Home, such as the services available on the SmartThings App and the phone call features. Recipe recommendations and Bixby accessible through the AI Home utilize AI (based on deep learning models, which may be updated periodically to improve accuracy). To access your AI recipe recommendations, click on the 'Food' service within the SmartThings App in the AI Home menu. [6] HRM is supported on SmartThings-enabled models released after 2019. Must download the SmartThings app available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. [7] HRM does not monitor personal information, only information regarding device operation status and history. Proactive HRM applies only to certain device problems, not all cases. GE PROFILE ™ SHOWCASED "LIFE, UNCOMPLICATED" AT KBIS 2026 WITH SMART APPLIANCES THAT SIMPLIFY LIVING Reimagining the connected home with intelligent design and everyday solutions At this year's Kitchen and Bath Industry Show (KBIS), GE Profile™ centered its immersive booth experience around "Life, Uncomplicated," demonstrating how smart, connected appliances can calm busy households and alleviate the mental load of modern living. FROM CHAOS TO CLARITY: AN IMMERSIVE JOURNEY Attendees embarked on their tour through GE Profile's "Chaos Tunnel," an immersive digital experience that brings to life real stories and everyday questions such as, "What's in the fridge?" or "What's for dinner?" Emerging from the tunnel, visitors transitioned into three thoughtfully designed vignettes that illustrated how GE Profile simplifies routines and enables smarter living through intuitive technology and purposeful design.

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