Retail Observer

November 2026

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM NOVEMBER 2026 32 A S S O C I AT I O N [ N E W S ] K BIS 2027 is returning to Las Vegas February 2-4, and there's one experience you'll definitely want to make time for: the Voices from the Industry Conference (VFTI). This year's VFTI will feature even more opportunities to expand your network as you learn from respected industry leaders – including more panel discussions and workshops. Get ready for a brand-new roundtable format, the return of the popular "Wine & Design" event, and a keynote featuring Laura Kohler. Sessions are organized into six tracks, each designed to address the evolving challenges and emerging opportunities shaping the field: • Building & Remodeling • Leadership & Management • Design • K&B Trends • Marketing • Technology Your VFTI registration gives you full access to the entire conference. There are dozens of sessions to choose from. Here are just a few: The Problem-Solving Designer: 40 Years of Real-World Case Studies With Elizabeth Walther, Partner, DESIGN STUDIO, LLC Successful projects are not the ones without problems; they are the ones with teams that know how to solve them. Through engaging residential and commercial case studies drawn from more than 40 years of professional practice, this session explores real project challenges and the practical systems used to overcome them. Let's Talk About Client Experience With Mark Haddad, Founder + President, Principal Interior Designer, Interiology Design Co. Join this interactive roundtable as we explore the client journey from first contact through project completion and beyond. Share challenges, discuss solutions, and learn practical strategies for managing expectations, improving communication, and creating lasting client relationships. Can You Spot the Failure Before It's Built? The Building Science Challenge With Chris Laumer-Giddens, Principal Architect, LG Squared, Inc. In this highly interactive session, attendees will evaluate real kitchen and bathroom details, vote on whether they'll succeed or fail, and discover the building science behind each outcome. Whether you're looking to solve business challenges, sharpen your leadership skills, or stay ahead of the latest design and tech trends, VFTI delivers real-world insights you can put into practice right away. And if you're an NKBA-certified designer, you'll also have the bonus opportunity to earn CEUs! "I like that I can take an hour each day to earn my CEUs, then spend the rest of the day walking the show floor." – Sophie D., Florida VFTI Conference registration includes a free Expo pass to KBIS & IBS exhibits. Visit www.kbis.com/conference/vfti-schedule to see the full VFTI schedule and register. VOICES FROM THE INDUSTRY CONFERENCE UNLOCK YOUR 2027 POTENTIAL AT VFTI RO

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