RETAILOBSERVER.COM NOVEMBER 2026
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n Wednesday September 23, 2026, The Nation's Top Tech
was crowned at the PSA Convention in Williamsburg, VA. The
contest was sponsored by the National Service Alliance who
supplied the prize money and trophies for the winners. A big thank
you to the National Service Alliance for their sponsorship. During the
convention, 14 service technicians from all parts of the country
competed in The John Stanton Nation's Top Tech Contest. During the
competition, the technicians were assessed on several aspects of
completing a service call in a customer's home.
The service call was based on an LG front load washer that would
not heat in the sanitary cycle. The areas of assessment during the
service call were customer relations skills, proper use of hand tools and
test equipment, use of tech sheets and wiring schematics, use and
understanding of diagnostic modes, total time to complete the service
call, and a general appliance knowledge quiz. Contestants were
awarded points based on their ability to demonstrate their proficiency
in the above disciplines with a total of 100 points being the top score.
At the awards banquet on Wednesday night of the convention the
top three highest score winners were announced. Second Runner-up
was Dylan Baxter from Martins Appliance with a score of 78 points,
First Runner-up went to Brandon Marshall from Rockbridge Appliance
Repair with a score of 85 points. And the winner of THE NATION'S
TOP TECH for 2026 is George Haithcock from GH Appliance Repair
with a score of 94 points. George's total was the highest ever achieved
in the competition.
All winners received a cash award and a trophy to recognize their
accomplishments. These awards were presented by PSA's John
Wilkins, on behalf of National Service Alliance, the contest sponsor.
$500.00 went to The Nation's Top Tech, $300.00 to First Runner-up
and $200.00 to the Second Runner-up.
A special thanks to Dan Wood & Christopher Bottums from LG for
judging and supplying product for the contest. It was the fourth year
in a row LG supplied the product used during the competition.
If you think you have what it takes to be The
Nation's Top Tech, then come to New Orleans, LA
September 26 – 29, 2027. Register early and
participate in The John Stanton Nation's Top Tech
contest at the 2027 PSA Convention.
S E R V I C E D E P A R T M E N T
THE 2026 JOHN STANTON
NATION'S TOP TECH IS CROWNED
Greg Doster- PSA
RO
