HRO Today 2014
Resource Guide
Enterprise/Multi-process HRO
WHAT YOU NEED TO KNOW:
Multi-process HRO (MPHRO) is the proverbial seesaw of the industry—it's had its ups and downs. Out of the gate, MPHRO was favored by
practitioners as a one-stop shop for end-to-end outsourcing services. But some early deals muddled future MPHRO deals and renewals. Plus, with
best-of-breed entrants into the marketplace, its popularity continued to decrease. But recent consolidation due to mergers and acquisitions has
lead industry experts and analysts to predict MPHRO's big comeback. In fact, some are predicting a 5 percent increase over the next five years.
MPHRO services include benefits consulting and administration, employee recognition and incentives, HRIS and HRIT, payroll, recruiting and
staffing, relocation, screening, training and development. Or more—the end goal of enterprise providers is to ultimately do it all.
COMPANY
URL
OTHER SERVICES
Accenture
www.accenture.com/hrbpo
HRM, HRIS, I, IT, P, REC, REL, SCR,
T&D, WEL
ADP Inc.
www.adp.com
EH, HRIS, P, PEO, SCR, F&A, HRM
Aditro Group
www.aditro.com
F&A, FS, HRIS, IT, P, T&D
Benefit Decisions
www.benefitdecisions.com
BC, HB, HRM, WEL, HRIS
Caliber Point Business Solutions
www.caliberpoint.com
BC, F&A, FS, HRM, IT, P, REC, REL,
SCR, T&D
Capgemini
www.capgemini.com
F&A, IT, HRM, CON
CDP Group Limited
www.cdpgroupltd.com/en/index
BC, HRM, HRIS, IT, P, REC, REL, CON,
T&D
Convergys Corporation
www.convergys.com
BC, F&A, HRM, HRIS, IT, P, REL, SCR,
T&D,
EADS
www.eads.com
F&A, IT, REL, SCR, T&D, CON
EXL Service Company
www.exlservice.com
Genpact
www.genpact.com
F&A, HRIS, I, IT, P, REC, SCR, T&D
Hewlett Packard
www.hp.com
IT, P, F&A, HRIS
IBM Corporation
www.ibm.com
F&A, HRM, HRIS, IT, P, REL, SCR, T&D,
Infosys BPO Ltd
www.infosys.com/bpo
F&A, FS, HRM, HRIS, IT, P, REC, SCR,
T&D, CON
Neeyamo
www.neeyamo.com
BC, HB, HRM, HRIS, I, IT, P, REC, REL, SCR,
CON, T&D, WEL
NorthgateArinso
www.ngahr.com
HRM, HRIS, IT, P, REC
Tata Consultancy Services
www.tcs.com
IT, HRIS
W Squared
www.w2squared.com
F&A, IT, P, HRIS, REC
Wipro Ltd
www.wipro.com
Xchanging
www.xchanging.com
F&A, BC, HRM, IT, P, REC, REL, SCR,
T&D, WEL
Xerox
www.acs-inc.com
F&A, HRM, HRIS, IT, REC, REL, SCR,
OCTOBER 2013
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www.hrotoday.com
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