STORM SECURITY
P R O T E C T I O N
&
4 From the Editor
El Niño and the 2014
Hurricane Season
6 I N / B O X :
Storm & Security Industry News
8 C O N TA C T S :
People in the News
9 IHPA Intell
10 C O V E R S T O R Y:
2014 Season Outlook:
Subject to Change
El Niño will affect the 2014 Atlantic
hurricane season, but exactly how
is uncertain.
by Howard Shingle
14 S P E C I A L R E P O R T:
Shanghai Connection
R+T Asia 2014 sets attendance record.
16 P R O T E C T Y O U R S E L F :
Hurricane Deductibles
On the Rise?
Past storm damage affects your future
coverage no matter the forecast.
by Don Leggett
18 B U S I N E S S S AV V Y:
Crafting a Customer-Centric
Business Culture
Five ways to retain customers
and to bring in new ones.
by Tron Jordheim
20 F I E L D W O R K :
Robust Seaside Retreat
NJ seaside retreat has views and protection.
21 Business & Service
Directory/Calendar
in this issue
Storm & Security Protection FORECAST 2014
FORECAST 2014 / STORM & SECURITY PROTECTION 3
R + T Asia's 10th anniversary saw a record number of visitors
from around the world.
The expected El Nino could mean a below-average year
for Atlantic hurricanes in 2104. NOAA photo.
Cover photo: Alutech United Inc.