Issue link: https://www.e-digitaleditions.com/i/43732
Baker's Dozen: RPO pharmaceutical, manufacturing, and transportation. PeopleScout has managed the recruitment efforts of companies on six continents and in more 30 countries and has helped more than 40 Fortune 1000 companies. Clients: N/A Services: • Proprietary ATS technology • Employment brand development • Advertising • Sourcing • Screening • Interview scheduling • On-site assistance • Offer administration • On-boarding coordination • Requisition management • Pre-Employment verifications • Workforce planning • Employee retention services • Contract recruiter services • Contingent staffing • Payrolling services • Managed service provider services Most important metrics: • Time to fill • Fill rate • Candidate quality • Candidate diversity • 90-day attrition 4. Adecco RPO No. of hires in 2010: 60,000 Web site: www.adecco-rpo.com As an HR services and workforce solutions company, Adecco does business with 46 of the top 50 companies, and all of the top 20 companies on the Fortune 500 list. Registered in Switzerland, Adecco has presence in more than 60 countries and territories around the world, and approximately 31,000 colleagues, including a multinational RPO senior management team with expertise in markets spanning the globe. Adecco RPO leads the recruitment process outsourcing industry in terms of scale, size, flexibility, customer service, and customer satisfaction according to Datamonitor. Clients: N/A Services: • Requisition management • Sourcing • Screening • Interview scheduling • Offer processes • On-boarding processes • Reporting and metrics for recruitment operations • Workforce planning support • Staffing department budgeting support • Brand management • Advertising strategy development • Contingent staffing vendor management Most important metrics: • Time to source • Time to start • Offer/close ratio • Interview/offer ratio • Quality of hire • Candidate satisfaction • Cost per hire • Recruiting cost ratio • Manager satisfaction • First-year turnover • Recruiter funnel ratio 5. Kenexa No. of hires in 2010: 50,000 Web site: www.kenexa.com/rpo As one of the largest global RPO providers, Kenexa® has more than 23 years of experience providing recruitment services for some of the largest companies in the world. Our expertise in recruiting, diversity in working with numerous job families, and use of employee research to study human behavior in the workplace allows us to deliver a higher quality of hire faster than anyone in the human capital management industry. We place tens of thousands of candidates every year in nearly 50 countries and in more than 27 languages. With operations located around the globe, we use technology and human ability to reach hard-to- find candidates and deliver them to recruiters. This division of resources allows recruiters to spend valuable time creating relationships with candidates, leading to high quality employees. Clients: BP, Apollo, Goodrich, Verizon, Regeneron, UnitedHealth Group, Whirlpool, US Navy, Case NewHolland, Corning, Air Products, and Parexel. Services: • End-to-end recruitment outsourcing • Employment branding • Recruitment marketing • Employee assessments • Recruitment technology/applicant tracking systems • On-boarding • Talent pooling via global database • Sourcing technology [26] HRO TODAY GLOBAL | SUMMER 2011