Specialty Food Magazine

JAN-FEB 2012

Specialty Food Magazine is the leading publication for retailers, manufacturers and foodservice professionals in the specialty food trade. It provides news, trends and business-building insights that help readers keep their businesses competitive.

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Page 70 of 159

respective organizations meets regularly but shares nothing that was worked on with the rest of the staff. Mind you, none of these people work for the CIA. Exclusion can only exacerbate preexisting problems: When you keep people in the dark, they assume the worst. Trust drops, rumors spread, and pretty soon your office starts to resemble the Kremlin circa 1977. This communica- tion vacuum is also a veritable windfall for people who are predisposed to feeling like victims. In place of the truth, they get to mold reality to fit their own cynical world- view. It's also a great insurance policy for them—even if they took action, should it fail, they can say they were just acting on the insufficient bit of information they'd been given. What else could they do, right? 16. MAKE SURE PEOPLE HAVE THE TOOLS THEY NEED TO DO THE JOB If you're going to send people in to do a job, run a project or solve a problem, provide them with the resources they need to do the work well. There's a lot to be said for push- ing people to sort stuff out on their own that they've not dealt with before. (A good leader is always moving the bar a bit higher too so the staff achieves at a level that's commensu- rate with their capabilities, not just stuck in the status quo.) But sending them to build a bridge with a box of Popsicle sticks, some glue and a nasty glare isn't going to get any- thing good to happen. Winter Fancy Food Show Booth 4518 mediterranean 6RXUFLQJ WKH EXTRAORDINARY IURP D WORLD RI RUGLQDU\ Brands of Britain goes to great lengths to source the finest international category leaders and innovative brands — offering retailer and distribution partners a variety of quality products backed by comprehensive trade support. People need to know what you want, why you want it, where you're going, what you believe and what you're thinking if you want them to do well. LQIR#EUDQGVRIEULWDLQ FRP (800) 646-6974 )RU LQIRUPDWLRQ RU VDPSOHV Eat Natural Bars Cookies & Shortbreads Dean's of Scotland Imported to the U.S. by Winter Fancy Food Show Booth No. 3215 Exclusive importers and marketers of specialty food & beverages Winter Fancy Food Show Booth 3215 JANUARY/FEBRUARY 2012 69 Like us on Facebook facebook.com/BrandsBritain Visit us at the Harrogate Tea Taylors of Harrogate Coffee Taylors of Premium Mixers Fever-Tree Yorkshire Tea

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