Retail Observer

December 2015

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM DECEMBER 2015 66 TAKE OUT SOME OF THE EVERYDAY COMPLEXITIES Every day in retail comes with its own challenges. Juggling multiple manufacturers, inventories and support call centers can be frustrating. So why make things more difficult than they need to be? Being exclusive with one manufacturer minimizes complication with one shipment, one invoice and one service brand to handle flexible ordering and warranty support. Being exclusive doesn't just make your job easier, it makes your sales team's job a little easier too. Selling one appliance manufacturer allows your sales team to dive more deeply into one portfolio of products and enhance their expertise. Ultimately, a knowledgeable sales force is an effective sales force. BETTER FOR YOUR NUMBERS Being an exclusive dealer doesn't just make things easier, it also gives you the opportunity to be more profitable. Selling one portfolio of appliance brands increases your ability to get increased turns and sales with more advertising dollars available. This also allows you to maximize manufacturer programs and earn rebates based on volume ordered. In turn, this could allow you to invest in more staff and improve service and customer satisfaction for more loyalty. IT'S WHAT YOUR CUSTOMERS WANT Your customers want more of an individual brand experience. Walking onto a sales floor stocked with dozens of brands can be an overwhelming experience for any customer. Focusing on one manufacturer makes it easier for customers to navigate through and for your sales team to direct customers to appliances that best meet their unique needs. READY TO BE EXCLUSIVE? Why becoming an exclusive, one-company dealer offers benefits you won't find anywhere else and lets you sell brands your customers know and love.

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