Retail Observer

March 2016

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM MARCH 2016 4 Eliana Barriga eliana@retailobserver.com Until next time, MARCH 2016, VOLUME 27, ISSUE 3 CELEBRATING OUR 27 TH YEAR AS THE RETAIL OBSERVER PUBLISHER/MANAGING EDITOR E LIANA BARRIGA DIRECTOR OF SALES AND MARKETING MOE LASTFOGEL ART DIRECTOR TERRY PRICE CONTRIBUTING WRITERS ADAM BUTCH JIM CAMPBELL CHAD FISCHER ERIC GUNDERSEN MITCHELL KLEIN DEREK MATTILA DOUG STEWART JOHN TSCHOHL E LLY VALAS LIBBY WAGNER DAVE WORKMAN DEADLINE FOR MAY 2016 ISSUE: APRIL 1, 2016 THE RETAIL OBSERVER 2764 N. Green Valley Pkwy, Suite 508 Henderson, NV 89014-2121 800.393.0509 • 702.208.9500 Fax 702.570.5664 production@retailobserver.com info@retailobserver.com www.retailobserver.com To receive a copy of The Retail Observer online, or to unsubscribe, please go to www.retailobserver.com/subscribe The Retail Observer website is hosted by Market Digitally Printed on Recycled Paper THE RETAIL A nyone who has ever painted their walls gray knows how hard it is to the get just the right shade. As in all paint color choices–the color takes on different hues depending on the lighting, flooring and the other colors reflecting from within the room and even from the outside! Gray is like the chameleon of the paint world. I had a wall full of samples that looked "gray" in the paint store and on the swatches, but weren't even remotely gray when I painted them on the real walls. But WOW! After taking the time to find the right shade and undertones for the space, the results were well worth the time and effort. The gray walls tied everything together perfectly creating the perfect foil to highlight the furniture, paintings and accessories in the room, making them "Pop"! So, what's your gray area? That part of your business you haven't gotten just right yet? It could be your POS, inventory or accounting systems. How about your show floor displays and store signage? Maybe it's your marketing strategy? Or could it be keeping your staff trained and motivated? Oh yes, you've tried working on these areas here and there but never quite got them working the way they should. But since they don't cause a whole lot of disruption in your business, it's easy enough to just ignore these areas and let them blend into the background of your day to day operations. But what if you actually took the time to get them right? How much better would your business run, look or feel? We are all going to have gray areas in our business. But we can choose to treat them like ugly burdens that reflect our lack of effort or beautiful additions that highlight our accomplishments. WHAT ARE YOUR GRAY AREAS? Elle's View As I See It

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