TDN Weekend

January 2017

TDN Weekend December 2016 Issue 9

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ago that it would be number one, they wouldn't have believed you. But it's just a matter of promotion. You go around the world and you see best practice in some places, and you see worst practice in oth- ers. You can have tradition, and there are good things about that, but you've got to mix it with technology, innovation and promotion. "It's theatre. You're selling theatre. When people come to the Magic Millions, we're putting on a show for them. They bring the family, they all go to the sales and to the races, and they say, 'Holy Mo- ses! This is terrific; what a difference!' "We're out there selling the dream. We get people excited – and, of course, they want to buy a horse. We create theatre, and we do it better than anyone else in the world." To those accustomed to a more conser- vative approach, what Gerry Harvey has done with the Magic Millions is startling. For him, though, it is merely an extension of what he had always done. He was born with anything but a silver spoon in his mouth but, having quit college and tak- en a job selling vacuum cleaners door-to- door, he discovered early on that he had a gift as a salesman. The rest soon became history. In partnership with the late Ian Norman, he founded Harvey Norman Auc- tions, which developed into the Norman Ross chain of retailers. After selling the business in the early '80s for $23 million, he revived the old Harvey Norman name and created a retailing giant far bigger than its predecessor – so much so that, 42

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