Issue link: https://www.e-digitaleditions.com/i/774819
34 FEDA News & Views ment that "the medium to small dealer exists today because they have found a niche or have demonstrated their ability to serve local markets with world-class customer service" is spot on, and conceptually can be expanded to include manufactur- ers. The marketplace will still support dealers and manufactur- ers that become the best at what they do, offering superlative products and "wow" services in a piercingly directed manner. That laser focus will still provide success stories in the years to come. The one thing that is certain in our business lives (and our personal ones, too) is that change will continue to dominate our existence, but the time frame in which it occurs and the precise nature lacks identifying limits. So what can we do? Run our businesses with passion and embrace the transformation! Industry Insights continued Even more important, the customer will begin to view its distributor as part of the solution to their business challenges, and not just a supplier. What's in it for you? ➤ It's a competitive business and those who provide more value-added services to the customer (restaurant owner) can command higher margins and look forward to future business. ➤ When projects get bogged down with permitting and code issues or work stoppages, uninstalled equipment sits in a warehouse causing deliveries and installation sched- ules to get uprooted. ➤ Delayed openings (that result from not getting local approvals) consume the clients' remaining funds, which creates delayed payments to contractors and equipment suppliers. ➤ Even when clients have the cash, if a project doesn't end well because of regulatory issues, there will always be a question in the owners' minds, "Could the equipment supplier have done more to provide information or knowl- edge to avoid the problem?" DISPENSE SOLUTIONS FOR BEER, WINE & COCKTAILS Customers want choice today. We understand the importance of delivering reliable, high-quality, yet cost-effective dispensing solutions for beer, wine, and cocktails. Micro Matic thinks long- term when providing solutions and support services. From a single kegerator, to 12 beers on tap, to 100 kegs in a remote location. is what's on tap. FRESHNESS TAP INTO A BETTER EXPERIENCE! 866.327.4159 // micromatic.com Foster Frable continued ➤ Areas that are known for having more reasonable codes and regulatory enforcement are more desirable then those that develop a reputation for delayed openings and unnec- essary costs. With streamlined and simplifi ed processes, more restaurants will be built, more renovations will hap- pen, and more equipment will sell. Everyone wins, includ- ing taxpayers who benefi t from added sales tax revenue on both equipment sales and restaurant receipts.