training, but we make sure we
have the right people in place.
That energy, that engage-
ment, and particularly making
our team feel empowered is
critical. When they're empow-
ered, they feel comfortable
saying `yes' and taking care of
our guests."
Brown and Wilson also
own Hermitage Farm, which
they have transformed into
a facility which now offers
rentals of the main house,
weddings, a n d e ve n t s . T h e i r
l i f e i s b u i l t around sustain-
able, local food, farming and
