Retail Observer

March 2018

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM MARCH 2018 54 A S S O C I A T I O N N E W S T H E A S S O C I AT I O N H A S S TA R T E D T H E N E W Y E A R W I T H A C H A N G E I N T H E C - S U I T E . T H E N K B A H A S P R O M OT E D S U Z I E W I L L I F O R D TO E X E C U T I V E V I C E P R E S I D E N T O F I N D U S T R Y R E L AT I O N S A N D C H I E F S T R AT E GY O F F I C E R . T he appointment was effective January 1, 2018, and Williford continues to report to Bill Darcy, chief executive officer. "We are proud to recognize Suzie in her expanded role," Darcy said. "This consummate professional brings her outstanding experience to the organization, as we execute our strategic plan, grow the association and continue to fine-tune our operations and technology focus, with service to our membership always our number-one priority." In this expanded role, Williford is responsible for directing the activities of KBIS, which is owned by the NKBA; Conferences & Events; Governance; Board & Chapter Leadership; Government Relations, and Sales and Marketing. Williford joined the NKBA staff in September 2012 as director of business development & member relations. She was promoted to director of industry relations in July 2015, and to vice president of industry relations in September 2016. Before joining the association, Williford served as vice president of sales for two kitchen and bath retailers, recording $75 million in annual sales under her leadership. In that role, she directed a staff of 70 sales representatives and three district managers and was integral in defining the strategy to identify and approach new business opportunities. Williford has more than 30 years of business development experience, 10 years of service on the NKBA Board of Directors, including her role as the 2009 National NKBA president, as well as extensive contacts in the kitchen and bath industry and throughout the association's membership. SUZY WILLIFORD PROMOTED AT NKBA Williford named executive vice president of industry relations and chief strategy officer. S U Z I E W I L I F O R D RO

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