Retail Observer

July 2018

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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JULY 2018 RETAILOBSERVER.COM 37 RO There were also a number of events and awards ceremonies taking place in this area. Attendees could take some time to head outdoors and experience all the area had to offer. REIMAGINE RETAIL The National Hardware Show asked, and retailers answered: What would you do if you were given $100,000 to improve your business? It was the second year for the Show's Reimagine Retail program, which this year asked independent retailers how they would use technology to improve their businesses. Each entrant submitted a 250-word plan detailing how they would incorporate technology in their operations. Retailers were encouraged to consider how technology could streamline their inventory management systems, checkout process, marketing initiatives, e-commerce offerings, and training programs. Five finalists attended the Show, and the winner was announced on Wednesday afternoon. That winner was Matt Woods, CEO of Woods Hardware in Cincinnati, Ohio. His store plans to use the prize money to implement a program allowing them to offer same-day delivery to customers within a three-mile radius of each of its five stores. The business has already developed a 3D walkthrough of its downtown store that links to the e-commerce website. The complete plan would allow customers to virtually walk through the aisles of the store, click on an item, and have it delivered the same day. To implement the system, Woods Hardware needs to make significant improvements to its POS system so it can send accurate inventory data to the website in real time. The company also wants to hire a full-time IT professional to manage the system. "I couldn't be more excited," says Woods. "We've had this ready to rock and roll—now we just have to hire the team to upgrade our systems. With this prize, we can start taking steps to put our plan into action." SAVE THE DATE The 2019 National Hardware Show will be held May 7-9, 2019, at the Las Vegas Convention Center. Keep up-to-date throughout the year by visiting www.nationalhardwareshow.com.

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