Issue link: http://www.e-digitaleditions.com/i/375553
September/October 2014 3 www.feda.com 12 Purchasing, Sales & Branch Management Conquering the great divide between sales and purchasing is all about strategic investments in inventory, says Distribution Specialist Jason Bader. Learn his solution for winning the trust of the sales team and branch managers, while helping inventory management strike a balance. 16 The Time for Combi Ovens Has Come The latest generation of combi ovens has come a long way in addressing operators' demands. Foster Frable talks history, sales and installation. There's plenty to cover when it comes to features and benefits and your customers will appreciate your expertise, he says. 24 Learn. Connect. Grow. Time to start planning for FEDA's 2015 Convention in Phoenix. Mark it on your calendar. 29 Quotables: Talking Up the Value of Distribution 6 Are You Aware of the Latest NMFC Changes? Carriers are in the driver's seat and it's likely that they will only tighten enforcement when it comes to rules and regulations, according to ReTrans Freight's Kevin Brink. Note this must-see list of 12 commodity items that are pertinent to E&S. C O V E R S T O R Y September/October 2014 10 Taking on CRM "It's a journey." That's what comes to mind when KaTom's Patricia Bible thinks of Customer Relationship Management. Results have been promising since the dealer implemented it a year ago. But be forewarned: It takes time to get there. More on KaTom's experience, along with several tips on how to execute. F E A T U R E S D E P A R T M E N T S Small Business Tech Tool Thirty-four percent of the busi- ness owners polled by SurePayroll use Dropbox, an online file-shar- ing service. This largely free ser- vice (you can upgrade to a paid business account) allows users to upload virtually any type of file to Dropbox's server and then share and access the content from any Web-enabled mobile device any- where in the world. The business version adds some extra features. Source: Sam Richter's Know More blog 4 President's Message "Negotiating for Success" 6 Industry Insights "Transportation and Shipping" Kevin Brink, ReTrans Freight 8 Association Highlights "Digital News & Views "