Adirondack Health

2014 Impact Report

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ÒI donÕt have words to describe the level of excellence your hospital exhibited. Your staff has given our son the best chance at recovery from all he has suffered. When I tell people about our experience they are in awe at the communication skills and accessibility of your doctors.Ó Ð Mother of a patient ÒYour Emergency Room in Saranac Lake helped save my granddaughterÕs life after a horrific ski accident.Ó Ð Grandmother of Emergency Department patient ÒWe are so fortunate in having such a quality hospital here in the Tri-Lakes. The motto, Excellent Healthcare Close to Home, certainly applies.Ó Ð ICU Patient These testimonials attest to the care we are dedicated to delivering at Adirondack Health. Each week, we receive this kind of positive feedback from those for whom we care. And whether it is about a doctor, a nurse, the environmental services staff or our nutritional services staff, it makes no difference. It takes a team working together to deliver leading-edge medicine and deep compassion to our patients and residents, who are also our friends, neighbors and visitors. We continue to be honored to serve you. Chandler Ralph President & CEO Chandler Ralph President & CEO MESSAGE FROM THE CEO 2014 IMPACT REPORT 3

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