Impact Magazine -

A Gale magazine written for and by public librarians

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HOW TO ORDER HOW TO BOOST USAGE YOUR GALE REPRESENTATIVES Our team is organized so customers can consult with knowledgeable product experts who partner closely with you, and with each other, to help you determine the right mix of resources to meet the needs of your community and budget. • eBook Sales Specialists focus on titles available on GVRL as well as print, plus, our literature series (p. 10) and Gale Directory Library (p. 27) • Education Sales Consultants cover all other subscription eResources from Kid's InfoBits (p. 8) to Gale Courses (p. 17) • Renewal Specialists help ensure continuous access to your existing resources year-over-year. • Large Print Representatives connect you to the latest titles from Thorndike Press. YOUR PARTNERS IN Success Gale is dedicated to ensuring you get the most from our partnership. Gale Customer Success Managers are available to support you in creating awareness and boosting usage of your Gale products. This team: • Shares best practices, good ideas, and trends to maximize the effectiveness of your resources. • Works with libraries of all shapes and sizes and can make recommendations based on their experiences. • Can help you customize and order free Gale Promo print materials online. COMPLIMENTARY Gale Support Get the most out of your investment with hundreds of choices – from website widgets and wall-mounted posters, to training or your own personalized web site. Visit, for attention-grabbing resources to help drive awareness and boost usage or your Gale products. DIVERSE Training Resources Educate colleagues and end users with training that fits every need and schedule with on-demand videos, live and recorded webinars, tip sheets, and more. FREE Promotional Materials Promote your Gale products in your library, community areas, and online with free Gale Promo print and web materials. ONLINE ORDERING AND ENHANCED COLLECTION MANAGEMENT TOOLS You can also purchase eBooks online, at, through My Account. • Gain better insight into your library's previously purchased print and eBook titles • View more current editions or missing series volumes based on your purchase history • See recommended print and eBook titles based on what other libraries like yours are purchasing • Easily avoid duplicative purchases of print or eBook titles via our "smart" shopping cart feature, which will display a notification if you have added a previously purchased item to your cart Find your contacts at Gale IMPACT 33 To order, call 1-800-877-4253

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