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48 Contents BizEd NOVEMBER/DECEMBER 2007 VOLUME VI, ISSUE 6 80 DEPARTMENTS 6 From the Editors 8 Letters 10 Headlines 56 Research 62 Technology 66 Your Turn 68 Bookshelf 72 Calendar 74 Classifieds 80 Spotlight Cover photo courtesy of illycaffè FEATURES 18 The Emperor of Espresso Andrea Illy of Italy's illycaffè is pas- sionate about coffee—and smart about selling it around the world. 24 Design Think @ Innovation U Business, design, and engineering students dream up big solutions that promise to shape the future of business. 32 Learning to Lead— Responsibly At Universiteit Maastricht, writes Mariëlle Heijltjes, courses empha- size problem-solving and self- directed learning to turn students into responsible leaders. 32 38 A Is for B-School Four authors address issues criti- cal to the success of any business school. Phyllis Zadra follows one school's journey to assessment, Jeffrey Mello explores how to uti- lize adjuncts, and Ruth Guthrie and Louise Soe advocate for accred- itation maturity. 48 Joining Forces Corporations have become more concerned with, engaged in, and essential to business school pro- grams, acting as prized partners in the educational process. BizEd NOVEMBER/DECEMBER 2007 1