RETAILOBSERVER.COM NOVEMBER 2018
14
T
he jump from star employee to new manager is bigger
than most people realize—with opportunities to fail at
every step. Stumbling your way through isn't an option.
Learn to conquer every challenge like a pro with the clear,
candid advice in The First-Time Manager. For nearly four
decades, this trusted guide has brought newcomers up to
speed on the nitty-gritty realities of managing people.
Leading meetings, hiring employees, motivating others,
actively listening, staying calm under pressure, overcoming
resistance—dozens of skills are hammered home with honest
explanations of what to expect and how to excel. Examples and
action steps round out the lessons.
Plus, this seventh edition delivers new information that helps
you manage across generations, use online performance
appraisal tools, persuade with stories, oversee remote employees,
build a team dynamic, match a boss's style, and more.
With little experience or training, a coveted promotion can
become a trial by fire. No one needs that. Turn to the book that
thousands have relied on to hit the ground running.
B O O K R E V I E W
THE FIRST TIME MANAGER:
7TH EDITION
The trusted management classic and go-to guide for anyone
facing new responsibilities as a first-time manager, revised
and updated to address modern management challenges.
Jim McCormick is founder and president of the Research Institute for Risk Intelligence, and the former COO of the nation's fifth-largest architectural firm.
A full-time speaker and organizational consultant, his clients include Accenture, Bank of America, FedEx, Hewlett-Packard, PepsiCo, and Verizon. He lives
in Estes Park, Colorado, and holds an MBA from the University of California, Irvine.
Loren B. Belker was an executive at a major midwestern insurance company for nearly 30 years and authored previous editions of The First-Time Manager.
Gary S. Topchik was the managing partner of SilverStar Enterprises Inc., a consulting firm specializing in management development. He authored The
Accidental Manager and Managing Workplace Negativity.
Publisher: HarperCollins Leadership, 7
th
edition (August 14, 2018)
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