Retail Observer

September 2019

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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SEPTEMBER 2019 RETAILOBSERVER.COM 65 dishwashers. The contestants demonstrated their ability to braze and use Lokring fittings by assembling a copper and steel tubing project per a schematic provided. Customer satisfaction and employability skills were evaluated using interviews, job applications and other assessments. There was also a major appliance technology general knowledge assessment. A Skill Point Certificate is awarded to any student who competes in the MART National Contest and records a cut score of 750 points or above. The cut score is defined by the MART National Technical Committee. The Skill Point Certificate was awarded to 7 of the 13 students who competed. The certificate gives the students a prestigious element to add to their resumes as they enter the appliance repair workforce. Top student winners received gold, silver and bronze medallions. Many also received prizes such as tools of their trade and/or scholarships to further their careers and education. The SkillsUSA Championships is for high school and college- level students who are members of SkillsUSA. All contests are run with the help of industry, trade associations and suppliers, and test competencies are set according to industry. The members of the MART National Technical Committee who operate and are the heartbeat of the MART National Contest are the hardest working, most dedicated and extremely generous people in the appliance repair industry. They supply products, prizes, meals, scholarships and the man/ woman power to run the contest. The members of the 2019 MART National Technical Committee are: Greg Doster, Chairman, Professional Service Association; Mark Pollitz, Co-Chairman, Samsung; Steve Thompto, CoreCentric Solutions; Mike Cox, Asurion Service Network; Michael Noe, Mr. Appliance; Mike Yelo, Samsung; Mark Andersen, Sub-Zero Group; Shawn Connely, Reliable Parts; Mike Maguire, Beko; Brannon Harris, United Appliance Servicers Association; Ed & Brenda Basalke, BB Appliance; Randy Carney, Professional Service Association; Randy Renfro, BSH Home Appliances; Jose Brown, GE, a Haier Company; Dave Shertzer, Marcone Supply; Mike Basich, Michaelson's Appliance Repair; Christina Kraker, ServicersWeb; Doug Couts, Electrolux Home Appliances; Dan Reese, Commercial Food Equipment Service Association (CEFSA); Beasor Fayas, Industry Consultant; and Mike Buck, Mike's Appliance Repair. If you would like to donate to help grow the number of schools that offer a Major Appliance and Refrigeration Technology program in the U.S. and/or the growth of the SkillsUSA Major Appliance & Refrigeration Technology contest, please contact Greg Doster, gdoster6@gmail.com. Visit www.skillsusa.org for more information. RO Greg Doster, Chairman Professional Service Association

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