4 Covetrus
|
855.724.3461
|
northamerica.covetrus.com
Building
revenue and
compliance
through
your online
pharmacy
ADDISON ANIMAL HOSPITAL SUCCESS STORY
As people shop online more than ever before,
with virtually endless options, how can
veterinary practices compete?
Lured by convenience and low prices, pet owners who once purchased
prescriptions and other products in-clinic are logging on for what they
believe is a better choice for them and their pets. Add in COVID-19 and the
risks of in-person shopping, and the shift has only accelerated.
According to the Veterinary Hospital Managers Association (VHMA),
87% of practices understand the necessity of an online store in order
to stay competitive with big box stores and online retailers.
(Source; VHMA Insider's Insight Benchmark Report)
How can you tell which solution is right for
your practice?
Not all online pharmacy vendors are created equal. Addison Animal
Hospital, a two-vet practice in Lake City, Florida, signed up for a digital
prescription and online pharmacy platform a couple of years ago. While they
were promised revenue growth and better compliance, the practice found
the new tools difficult to use, received little guidance from the vendor, and
struggled to get pet owners on board.
Their online pharmacy simply wasn't delivering on its promise. According
to practice technician Heather Marczynski, CVA, "Clients had a hard time
figuring out how to place an order, and I couldn't even go into the backend to
help them. It was all too complicated."
What to look for in a
digital prescription and
pharmacy solution
Practice management
software writeback
Covetrus aligns with most PIMS so you
can sync prescription order information
with a patient's medical record.
Total transparency
Check on a client's order status at any
time and maintain visibility and better
control over long-term compliance.
Easy, intuitive interface
Built by people with deep experience
in the veterinary industry, the Covetrus
platform delivers a digital workflow
that matches your day-to-day needs.
Help from real people
As soon as you join Covetrus, you'll
partner with a launch specialist and an
account manager to teach you how to
maximize the platform's tools and drive
client engagement.
