Animal Health Solution - a Henry Schein Animal Health magazine for veterinary professionals
Issue link: https://www.e-digitaleditions.com/i/1385810
5 July 2021 | Product and Promotions Guide Seeking an easier-to-use solution, Addison Animal Hospital switched to the Covetrus prescription management platform. Marczynski immediately found the Covetrus platform more user-friendly and multi-functional, from creating and approving prescriptions to tracking client orders. "The dashboard has more of a 'back office' aspect to it," she says, "which gives me more visibility and control of order status if a client calls for information." For even greater visibility, Covetrus syncs with their practice information management system. "Writeback to our PIMS is fantastic," Marczynski says. "It shows a script has been written, if the client has ordered, and when it shipped." Their new online storefront, powered by Covetrus, has proven much easier for clients to navigate, leading to increased usage and clearly improved compliance with flea and tick preventatives. With the Covetrus platform, online sales have gone from $100 to over $5,000 per month.* The bottom line for Addison Animal Hospital is that online sales have grown exponentially. Between July 2019 and July 2020, that growth totaled more than $40,000 in new practice revenue.* And the future is bright: the practice's upward trend in online sales also indicates that more and more clients are using autoship – delivering long-term compliance and valuable, recurring monthly revenue. For Heather Marczynski and the team at Addison Animal Hospital, the Covetrus prescription management platform provides a critical set of tools to recapture revenues from third-party retailers, so they can compete – and thrive – in the online marketplace. The Covetrus difference We believe in supporting our partners. Dedicated customer support for practices and pet owners. We believe in easy. Intuitive design and simple steps make ordering a breeze. We believe in transparency. Absolutely no hidden fees. We believe in comprehensive medicine. The nation's largest formulary of veterinary compounded medications. I love the user-friendly 'back-office' feel of the Covetrus platform. Creating prescriptions is very easy, I have full visibility of clients' order and the writeback to our PIMs is fantastic. – Heather Marczynski, CVA O V E R 1 2 M O N T H S Sales by month Based on shipping date of order.* JUL 2019 AUG 2019 SEP 2019 OCT 2019 NOV 2019 DEC 2019 JAN 2020 FEB 2020 MAR 2020 APR 2020 MAY 2020 JUN 2020 $5K $2.5K $0 $119.95 $1.67K $3.63K $2.07K $1.54K $2.32K $3.55K $2.45K $4.68K $5.93K $5.36K $5.63K *Data reflects last 12 months of sales July 2019-June 2020 based on shipping date of order.