Animal Health Solutions

ME E T Y O U R C O A C H WH A T Y O U G E T S H O P . C S V E T S . C O M G E T $ 4 2 0 I N B O N U S C O U R S E S NEW COURSES: L I VE + RECORDED TRANSFORM YOUR TEAM E n r o l l m e n t f o r a l l e m p l o y e e s L i v e m o n t h l y c o u r s e s a t 1 2 a n d 3 p . m . E T U n l i m i t e d p l a y b a c k H a n d o u t s w i t h s c r i p t s , s t e p - b y - s t e p i n s t r u c t i o n s , a n d f a c i l i t a t o r s ' g u i d e s O n l i n e t e s t s C E c r e d i t W a t c h o n s m a r t p h o n e , t a b l e t , o r c o m p u t e r A d d o r r e m o v e l e a r n e r s a n y t i m e What to Say When You Raise Prices F e b r u a r y 1 7 W e n d y S . M y e r s , C V J , h a s b e e n t e a c h i n g c o m m u n i c a t i o n a n d c l i e n t s e r v i c e s k i l l s t o v e t e r i n a r y t e a m s f o r 2 2 y e a r s a s f o u n d e r o f C o m m u n i c a t i o n S o l u t i o n s f o r V e t e r i n a r i a n s . S h e h a s o w n e d a p r a c t i c e a n d w r i t t e n 5 b o o k s . 7 Strategies to Calm Angry Clients M a r c h 1 7 How to Answer, "How Much Is…?" A p r i l 2 1 Be the Boss of Your Schedule M a y 1 9 5 Ways to Improve Checkout J u n e 1 6 Organizing Your Surgery Schedule J u l y 2 1 Technology Tools Every Practice Needs A u g u s t 1 8 Career Pathways: A Guide to Implementing Job Levels S e p t e m b e r 1 5 Smart Ways to Manage Refills O c t o b e r 2 0 4 Phone Scenarios Every CSR Should Master N o v e m b e r 1 7 What to Say When Clients Challenge You D e c e m b e r 1 5 Survival Tips When You're Short-Staffed J a n u a r y 2 0 You've made heroic efforts to get through the last 2 years. Your team needs resources and skills to push forward. Learn on your schedule. E n r o l l y o u r t e a m i n t h e 2 0 2 2 C o u r s e s P a c k a g e a n d g e t M u s t - H a v e S k i l l s f o r C l i e n t S e r v i c e T e a m s : 3 C o u r s e s , a v a l u e o f $ 4 2 0 .

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