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BICSI Management
Chief Executive Officer—John H. Daniels, CNM, FACHE, FHIMSS, CPHIMS; jdaniels@bicsi.org
Chief Finance and Operations Officer—Joe Sullivan; jsullivan@bicsi.org
Chief Impact Officer—Gail Moore-Swaby, CPLP; gmooreswaby@bicsi.org
General Counsel—George Parnell, Esq.; gparnell@bicsi.org
Vice President of Certifications—Ronda V. Thomas, CAE, ICE-CCP, SPHR, SHRM-SCP,
Certified Credentialing Specialist; rvthomas@bicsi.org
Vice President of Meeting Services—Melissa Cummiskey, CMP; mcummiskey@bicsi.org
Vice President of Professional Development—Penni Ferguson, INST1, M.S.;
pferguson@bicsi.org
Director of Accounting & Administration—Gordon Haughton, ghaughton@bicsi.org
Director, Membership, Volunteer Services, & Customer Experience—Dr. Reinaldo Llano Jr.,
MBA, DBA; rllano@bicsi.org
Director of Human Resources—Bernie Currie, SHRM-CP, PHR; bcurrie@bicsi.org
Director of IT—Christopher Muratore; cmuratore@bicsi.org
Director of Publications—Clarke Hammersley; chammersley@bicsi.org
Director of Standards—Jeff Silveira, CAE; jsilveira@bicsi.org
Director of Training Delivery & Operations—Christopher Hobbs, RCDD, DCDC, OSP, RTPM,
CT; chobbs@bicsi.org
Director of Curriculum Developement & Learning—Tara Huff; thuff@bicsi.org
Director, Marketing & Communications—Fiorella Landeo Makatics; flandeo@bicsi.com
Committee Chairs & Vice Chairs
BICSI Cares—Kent Gibson, RCDD and Jeffrey Westlund, RCDD
Ethics—George Fewell, RCDD
Leadership Development Committee—Todd W. Taylor, RCDD, NTS, OSP
Past President's Council—Todd W. Taylor, RCDD, NTS, OSP
Professional Development—Alvin Gilmore, RTPM, TECH and Trevor Kleinert, RCDD, NTS, DCDC,
TECH, CT
Program Coordination—Michael A. Collins, RCDD, RTPM, CCDA, NCE and Matthew Odell, RCDD
Registration & Credentials Supervision—Heather Callaway, RCDD, LEED AP, CTS-D
Standards—Denise Pappas, MBA
Technical Information & Methods—Robert "Bob" Hertling, RCDD, OSP
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