Strategic Outsourcing
The study revealed a major disconnect between buyers and providers: Providers feel that buyers are too short-term focussed, which puts a delay in getting ink on a contract. Fersht says for quicker decisions to be made around outsourcing, providers need to deliver a deeper understanding of their clients' businesses. He says if they make efforts around delivering more custom solutions based on their clients' needs, outsourcing will shift as a business priority.
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HRO TODAY GLOBAL
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FALL 2011
