Issue link: https://www.e-digitaleditions.com/i/51756
Key Supplier Alignment Key Inside Sales Support (Including Back-up Support) Issue Resolution Order Availability Overall Cost Competitiveness Measurement Availability of inside sales/ availability of key product & cost info. Provides clear concise info regarding order delivery options, cost and/or alternatives, product change or substitutions Number of non-commercial part shortages per quarter. The degree to which the supplier is competitive with price & cost containment Total Inventory Control Accurate Delivery Flexibility (Unforeseen Needs) Clean Delivery Ticket Fill Rates Product and quantity delivered per PO request The ability of the supplier to support delivery outside standard lead time The degree to which the delivery ticket provides all necessary info. In reference to P.O. and product identification The percentage of items shipped against the number of line items ordered Total Quality Performance Accurate Billing & Invoicing Timely Handling of Credit Memos For Price Adjustments Defective/Returned Goods Credited w/in Same Statement Period Timely Receipt of Invoices The ability of the supplier to provide consistent accurate billing and invoice data The ability of the supplier to process credit memos & price adjustment data in a timely manner The suppliers ability to credit returned goods in a timely manner The ability of the supplier to provide invoicing data to the agreed upon terms and conditions Total Current Quarter Scorecard Total 120 Current Quarter Scorecard % Prior Quarter Scorecard Total Prior Quarter Scorecard % Current vs. Prior Quarter Delta Rating 0= Unacceptable(Immediate Attention-24 Hours Required) 1-2 = Poor (Immediate Attention-24 Hours Required) 3-4 = Below Average (High Priority-Situation to be addressed & corrected within 2-4 wks.) 5-6 = Average (Acceptable but Requires Attention-areas for improvement to be prioritized & corrected within 2-8 wks) 7-8 = Above Average (Maintain & Sustain-implement improvements as required) 9-10 = Exceptional (Deserving of Recognition within either organization—sustain and expand) Percentage Rating 140-160 = A 120-139 = B 100-119 = C 80-99 = D Below 80 = F January/February 201 2 1 5 Supplier Self Score Our Score Rating (0-10) Rating (0-10)