Issue link: https://www.e-digitaleditions.com/i/679551
22 FEDA News & Views ® PREMIUM PLUMBING PRODUCTS by Component Hardware www.encoreplumbing.com "PLUMBING THAT WORKS" ™ © Copyright 2016, Component Hardware Group, Inc. Call or email to arrange a NO RISK TRIAL 800-526-3694 • sales@encoreplumbing.com If you aren't satisfied that PowerPulse is saving water, time and energy, we'll take it back and refund your purchase price. Encore Model Rated Flow (GPM) Clean Time (Seconds) Total Water (Gallons) Faster Cleaning vs. Top Competition Uses Less Water Than Top Competition KLP50-0220105 1.05 12 0.21 43% Faster 58% Less Water KLP50-0220-74 0.74 14 0.17 33% Faster 65% Less Water KLP50-0220-65 0.67 17 0.19 20% Faster 17% Less Water Top Industry Competitors Rated Flow (GPM) Clean Time (Seconds) Total Water (Gallons) Competitor A 1.42 20.74 0.49 Competitor A 0.65 21 0.23 Competitor B 0.70 24 0.28 Results provided by The Fisher Nickel, Inc. Food Service Technology Center. • Unique pulsing action creates a high pressure stream that powers off dried and baked on food in LESS TIME (as low as 12 seconds) with LESS WATER (up to 58% less vs. competitors) • Easy retrofit to most existing pre-rinses – or available in complete kit • Three year warranty • Patent Pending Kool Grip™ Hose Grip Features • Reduces heat transfer to the hand; stays up to 30 degrees cooler than competitors' grips • Ergonomic spray handle fits comfortably in even small hands and is easy to use *All flow rates are @ 60psi NEW PowerPulse ™ PRE-RINSE Please see our PowerPulse video at www.encoreplumbing.com/PowerPulse BEST PRACTICES in HR 4 Ways to Provide Meaningful Encouragement No matter how confident people appear on the outside, chances are they could use some encourage- ment to bolster their insides. Shep Hyken, bestselling author, keynote speaker, and past president of the National Speakers Association (NSA), was a stranger the day he offered me some best-in-class encour- agement as I stepped off the stage at the International Customer Service Association conference. Now he's a friend. Sure, I had done a lot of speaking before but only to internal Verizon crowds or to my outsourced call centers where I was "the client." This was different–no built-in credibility. I wondered how my message would play outside the safety of my familiar world. Shep smiled. "Great job," he said. "When are you leaving Verizon to do this full time?" "OMG, did I say that from the stage," I cringed, worried I might have inadvertently let out the secret I had yet to admit to myself. "No. But it's obvious this is what's next for you," he said. "Let me know how I can help. You should join the NSA. Call me when you're ready to go and I'll help." By Karin Hurt, CEO of Let's Grow Leaders I did and he did. How can you help someone in need of a boost? Below are four simple ways to provide meaningful encouragement. Meet them where they're vulnerable. Timing matters. Shep grabbed me right after I stepped off the stage when I most needed a thumbs up. Help them envision a future self. Sometimes we can see more in people than they ever thought possible. Great encouragement is about possibility and potential. Offer support. Great encouragement comes with investment. "I believe in you so much, I'm willing to help." Coach with care. Yes, offer feedback but don't overwhelm. Great encourage- ment breaks down what's next into attainable steps. About the Author Karin Hurt specializes in helping companies diagnose and overcome their biggest roadblocks to leadership success. To learn more, visit KARIN.HURT@LETSGROWLEADERS.COM.