Issue link: https://www.e-digitaleditions.com/i/149047
Baker's Dozen: Recognition 10. Point Recognition Website: www.pointrecognition.com For more than 25 years, Point Recognition has specialized in developing, executing, and managing employee award programs for all types of companies. Point Recognition offers an innovative, cost-effective, online award program platform that can be used to execute all corporate award and recognition programs. For effective program management, Point Recognition utilizes a custom data management system combined with personal, world-class customer service and care. Services: • Real-time, online tracking and reporting capabilities • • Employee and customer satisfaction surveys • Dedicated account manager and customer service Develop, design, execute and manage corporate award and recognition programs including service award, safety, holiday gift, sales and incentive, performance, peer-to-peer, wellness, and retirement • Points-based, online program customized with corporate logo, branding, message and merchandise Most important metrics: • Millions of brand-name awards categorized in merchandise, travel, event tickets, activities, and custom merchandise • Employee participation rates • Employee and customer satisfaction survey results • Customized awards with corporate logo and/or personalization • Accurate and timely program administration/management/ customer care • On-time, fast and free award delivery • On-time award delivery • Complete program administration/management, including custom employee congratulatory packets and other communications • Cost reduction/savings • Budget analysis 11. Symbolist (formerly The Miller Company) Website: www.symbolist.com Symbolist works to make companies better places to be by designing recognition and reward systems that focus on the human element present in every company. We use a repeatable, proven methodology based on our research, experience and ability to create. We believe every company has a unique culture and the highest calling Symbolist can fulfill is to create tools that can be used to "speak" culture and enable people to understand how they fit within an organization and to know they are valued. Services: • • • • • • • • • Program design consulting Program technology Enterprise recognition and reward systems Recognition and reward training Length of service programs Wellness programs Safety programs Performance incentive programs Award fulfillment Most important metrics: • Program participation • Positive change in employee engagement/satisfaction scores • Increase in innovation and new ideas within the company • Decreased turnover/increased retention • Increase in company provided training • Positive impact on health and wellness statistics • Positive impact on safety metrics JULY/AUGUST 2013 | www.hrotoday.com [23]