Issue link: https://www.e-digitaleditions.com/i/149047
Contents Cover Story Acknowledge, Reward, and Repeat An ongoing culture of recognition is key to employee engagement. By Debbie Bolla Page 12 Recognition Contingent Labor Departments 15 2013 Baker's Dozen Customer Satisfaction Ratings: Recognition We rank the top providers in reward services. By The Editors 40 4 CEO's Corner The Memorial Special Program By Elliot Clark 6 26 Crowd Pleaser A new approach to data-driven performance reviews leverages social recognition. By Eric Mosley Editor's Note Beyond Recognition By Dirk Olin 8 Upside News from the world of work 9 HeRO PwC's Jim Walsh shares his vision of the workforce of the future. By Mark Finn Talent Management 28 30 An Underperforming Process Turning annual reviews into a year-long assessment can transform mere box-checking into a strategic asset. By Tim Payne Growing Global The value proposition of recruitment outsourcing has spiked in North America and, increasingly, worldwide. By Katie Kuehner-Hebert 42 No Silver Bullet Recruiting in the ether requires patience and planning By Matt Charney Raising the Benchmark Today's comparative analytics allow MSPs to capitalize on talent and manage spend for their clients. By Russ Banham Relocation 46 Flexible Mobility How short-term assignments are reducing costs while retaining talent. By Debbie Bolla HRO Today Forum 51 Social Media 37 Staffing Gets Healthy Managed services programs are finally being adopted by the healthcare industry—for a number of reasons. By Bob Livonius A Win-Win Introducing gaming in the workplace can increase engagement and retention— when done right. By Mitchell Joseph 54 Gender Divide Five female power players explore workforce issues that both help and hinder executive leadership. By Mitchell Joseph 59 Workplace Leadership The keys to a great career guide. By Susan Vitale 60 The CHRO Data sophistication, change agility, and board relations are keys for any ambitious HR executive. By Kimberly Shanahan 61 The Benefits Package How to ease the confusion of health and benefits administration. By Ken Saderer 62 Technically Speaking A few steps can lead organizations to integrated talent management. By Madeline Laurano Bright Stars The annual HROA awards honor those transforming the industry. By The Editors 57 Columns JULY/AUGUST 2013 | www.hrotoday.com [3]