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HRO TODAY July-August 2013

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HRO Today Forum APAC Customer Relationship of the Year: NBN Co. and Accenture The Australian National Broadband Network is a $37.4 billion dollar project designed to help Australia become one of the world's leading digital economies. In late 2009, the Australian government created NBN Co. to build and operate the network. In January 2010, NBN Co. employed fewer than 50 staff members. Accenture partnered with NBN Co. to assist them in accomplishing their ambitious business goals, including swiftly ramping up hiring and core HR services; implementing strategic activities; establishing a highly flexible workforce; and enabling benchmarking of HR quality. APAC Recruitment Customer Relationship of the Year: Tetra Pak South East Asia Pte Ltd and KellyOCG In May 2012, Tetra Pak (South and South East Asia) launched KellyOCG's first multi-country RPO engagement covering hundreds of roles in both blue- and white-collar categories across seven countries and nine specific Tetra Pak entities. Prior to going live, there was an intense implementation period of six weeks to identify processes, determine monthly to annual headcount, and understanding the hiring administration requirements that were later compiled and documented into an RPO desk reference guide. APAC Recruitment Customer Relationship of the Year: TMI Network and Axis Bank APAC Customer Relationship of the Year: Procter & Gamble and Cartus Since 2008, the P&G and Cartus partnership has resulted in relocation moves for P&G employees with no business disruption and increased loyalty and connection of P&G employees and their families to the company during this milestone in their lives. Cartus handles more than 1,200 relocations a year for P&G, including compensation planning, payroll interface, ongoing support for existing expats, and management of vendors. [56] HRO TODAY MAGAZINE | JULY/AUGUST 2013 TMI started the outsourcing relationship with Axis Bank in 2010 to assist them in meeting their manpower requirements for their branch expansion in South India. Axis added 100 branches in South India and each branch on average needed a minimum of six employees (one branch head, one branch sales head, one branch operations head, and three customer service officers).

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