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HRO TODAY Sept 2013

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2013 Baker's Dozen: RPO 6. Kenexa, an IBM Company Website: www.kenexa.com To us, business has always been personal—and it's always been about making the workforce smarter, which is why we're proud to be the platform for a smarter workforce. We look at it from two angles—empowering people and transforming business. Our tools enable businesses to attract and keep the best people, develop their skills, cultivate new leaders, and capitalize on their collective intelligence by applying human insights, social tools, and workforce analytics to transform the way they work. We provide deep insight and experience in employee engagement, talent management, and leadership development mixed with the world's best technology and social platforms, giving us the unique ability to build a smarter workforce. Key clients: N/A Services: • • • • • Recruitment solutions (RPO) Project-based recruiting Recruitment technology Employment branding Organizational culture survey Vendor management Social sourcing Talent management Employee assessments Onboarding • • • • • Performance management Learning management Compensation solutions Engagement surveys Leadership solutions • • • Important client metrics: Cost per hire • • Customer satisfaction • Effectiveness • • • • • Efficiency Fill rate On-time delivery • • Quality of candidates Turnover/retention 7. PeopleScout Website: www.peoplescout.com PeopleScout is a leading provider of RPO services aimed at helping companies with their exempt and non-exempt hiring needs. PeopleScout has helped their clients make 220,000 hires annually. The firm's suite of services includes RPO, employment branding, onboarding, and employee retention. Industries served include airline, financial services, telecommunications, retail, utilities, pharmaceutical, manufacturing, and transportation. PeopleScout has managed the recruitment efforts of companies on six continents and in more than 69 countries and has helped more than 40 Fortune 1000 companies. Key clients: N/A Services: Proprietary ATS technology • Employment brand development • • Advertising • Sourcing • Screening • Interview scheduling Important client metrics: • • • • • [24] Time to fill Fill rate Candidate quality Candidate diversity 90-day attrition HRO TODAY MAGAZINE | SEPTEMBER 2013 • • • • • • On-site assistance Offer administration Onboarding coordination Requisition management Pre-employment verifications Workforce planning • • • • • Employee retention services Contract recruiter services Contingent staffing Payrolling services Managed service provider services

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