Issue link: https://www.e-digitaleditions.com/i/182340
2013 Baker's Dozen RPO: Emerging Market Leaders 1. Yoh Website: yoh.com For over 70 years, Yoh has been one of the most trusted providers of highly-skilled professionals and talent-related services that customers and candidates choose first. We provide the talent needed for the jobs and projects critical to client success by delivering comprehensive workforce solutions that focus on aerospace and defense, engineering, government, healthcare, life sciences, information technology, and telecommunications. Yoh has quickly become a leader in innovative talent acquisition programs and the delivery of client-specific recruiting solutions. Yoh's blog, The Seamless Workforce (www.seamlessworkforce.com), provides ongoing coverage of HR issues, workforce trends, and advice for all users of recruitment process outsourcing and workforce solutions. Founded in 1940, Yoh operates from 75 locations throughout North America and the U.K., and is headquartered in Philadelphia, PA. As a business unit of Day & Zimmermann, Yoh has a burgeoning global footprint, as our parent company operates from more than 150 worldwide locations. Services: • Recruitment process outsourcing: end-to-end, full-cycle RPO; short-term/project RPO; limited/point-of-service RPO; on-demand RPO; and workforce planning and consulting. Important client metrics: • • • • Time to submit Time to fill Candidate quality Candidate and hiring manager satisfaction • • • • • Contingent labor managed and outsourced solutions: managed services provider (MSP); payroll services; independent contractor compliance; statement of work (SOW); and vendor management system (VMS) Cost per hire Interview to hire ratio Offer to acceptance ratio Diversity of slate • • • • Diversity of hire Source of hire (ROI) Sourcing effectiveness Attrition by source/recruiter 2. AMN Healthcare Website: www.amnhealthcare.com AMN Healthcare is the innovator in healthcare workforce solutions to healthcare facilities across the nation. AMN Healthcare's workforce solutions-including recruitment process outsourcing, MSP, and consulting services–enable providers to successfully reduce complexity, increase efficiency and improve patient outcomes. The company provides access to the largest network of quality clinicians and physicians through its innovative recruitment strategies and breadth of career opportunities. Services: • • • • • • RPO, enterprise-wide or project based LEAN process consulting Recruitment marketing Employer branding Requisition management Lominger position profile development • • • • • Sourcing and screening Clinical assessments Social sourcing Mobile RN and physician sourcing iPhone apps Interview scheduling and travel management • • • • ATS implementation and management Offer management Exit interviewing Comprehensive data analysis and reporting Source of hire Retention Candidate quality and years of experience • • • • Cost per hire Hiring leader satisfaction Candidate satisfaction Improved compliance Important client metrics: • • • • Fill rate Time to submit candidates Interview to hire ratios Overall time to hire • • • SEPTEMBER 2013 | www.hrotoday.com [45]