Issue link: https://www.e-digitaleditions.com/i/182340
Talent Management Better Employees Equals Better Bottom Line Experience the benefits of measuring the quality of hires by taking these steps: Get executives on board. Work with the HR director, CEO, and other executives to publicize the value in quality of hire, identify business critical roles, and secure resources for these initiatives. Use multidimensional criteria. Incorporate financial measures, gather client feedback, and determine what separates average and high performers. Determine the most relevant metrics for quality of new hires in your organization. Encourage debate about the best measures for each role family to ensure the most appropriate metrics are used. Ensure the data your organization chooses is high quality and incorporates multiple elements that validate one another. Present information to the decision makers. "Ask for a spot at the executive team meeting to present what you found," said Hubble. Make the necessary changes. Begin training programs for hiring managers, seek out new recruiters, create a more robust selection process, and employ different tools for deeper assessments. Review program annually. Once you know what is influencing the quality of your hires, you can take concerted action to replicate this in all hires. Be prepared to challenge the status quo and seek external advice and help as needed. Don't think you need to do everything yourself. Document a specific project plan and keep people up to date on what is happening. Revisit your quality of hire program each year to ensure you are studying the right roles, using the best metrics, collating and analyzing the most appropriate data and driving real change as a result. Most importantly, revisit the business case and quantify and report the benefits the program has delivered for your organization. SEPTEMBER 2013 | www.hrotoday.com [57]