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HRO TODAY Nov 2013

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XXXXXXXXX Baker's Dozen: Pre-employment Screening 11. First Advantage Website: www.fadv.com First Advantage provides comprehensive screening, identity and information solutions that give employers and housing providers access to actionable information that results in faster, more accurate people decisions. With an advanced global technology platform and superior customer service delivered by experts who understand local markets, First Advantage helps customers around the world build fully scalable, configurable screening programs that meet their unique needs. While headquartered in Alpharetta, Ga., the 4500 First Advantage employees work in offices throughout North America, Europe and Asia to deliver over 18 million background reports each year supporting over 45,000 clients. Services: • • • • • Employee and contractor background checks Criminal record searches Education, employment and professional license verification DOT services Driver qualification processing • • • • • • • Random drug testing Compliance management Fingerprint screening FBI channeler Global data sourcing Healthcare provider credentialing Hiring tax credit services • • • • Verification rates Data delivery automation percentages • I-9/E-Verify processing Integration (ATS) capabilities and services Wellness Programs: drug testing; drug-free workplace services and training; employee assistance programs; work-life services; back on track programs; in-house MRO Most important metrics: • • • Customer satisfaction Applicant satisfaction Report turnaround time 12. Asurint Website: www.asurint.com Asurint's proprietary technologies deliver innovative, comprehensive, and compliant background screening solutions. Services: • VeriFynd (SSN Verification/Address History) • Criminal Searches: National Criminal Information Bureau (NCIB) Database; CrimeSearch (Statewide Searches); single county searches; federal; international; • Civil Searches, country and federal • Compliance-related services: pre-adverse action letters, adverse action letters; and state-required notifications • Credit reports • Driving records • Drug testing • E-Verify (I-9 services) • FMCSA PSP • Government watch lists • Integrations • Personal and professional references • Verifications: education (domestic and international); employment (domestic and international); DOT employment; and professional license. Most important metrics: • Accuracy of results • Turnaround times • Client retention • Reasonable pricing [26] HRO TODAY MAGAZINE | NOVEMBER 2013

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