Issue link: https://www.e-digitaleditions.com/i/51756
• Customer Relationship Centers/CRM (For companies over $50 Million) Moderated by Marty Monnat of Strategic Equipment & Supply Corp. What's new and exciting that is making a difference in the field of customer service. • E-Commerce Sales Moderated by Brad Pierce of Restaurant Equipment World Everyone seems to be doing some sales online. Should you? • Employee Benefits to Retain Good People Moderated by Walne Donald of Mobile Fixture & Equipment Co. What can be done to provide meaningful benefits to reward your best people? • Freight Management Moderated by Tim Walsh of Newgistics This will be the place to learn and share best practices to manage your freight costs. • Hiring Great Salespeople Moderated by Patrice Hagan of R.W. Smith Co. This is a people business and great people are the key to success. How can you find and keep those that will help make you successful? Bring your ideas. • Leasing Equipment Moderated by Jack Lewis of Mission Restaurant Supply Share best practices for leasing equipment to your customers. • Project Management & Job Costing Moderated by Gene Clark of Clark Food Service Equipment Discuss ways to bring greater efficiency and organization to your contract jobs while keeping an eye on the bottom line. • Sales Commissions & Bonus Programs (For companies under $50 Million) Moderated by Greg Alack of Alack Refrigeration Co., Inc. New ways to incentivize your sales force for great results. • Sales Force Automation (For companies over $50 Million) Moderated by David Ellingson of Bargreen Ellingson, Inc. What's new and what's effective. • Social Media Marketing Moderated by Kate Schmidt of AutoQuotes Learn how to make the social media work for your business.