Upsize is a magazine with a single mission: to help Minnesota's small-business owners build bigger and more profitable companies, and to connect CEOs with the people, products and ideas they need to grow.
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MANAGED SERVICES Company profile: LOFFLER COMPANIES, INC. Loffler Management Solutions provides core business services cost-effectively. A major part of day-to-day business involves working with office equipment, copy- ing, filing or scanning documents, managing mail, and keeping proper records. These seemingly simple operations can not only eat up employee time, but add significant costs. In fact, working with documents claims an aver- age of 60% of an office worker's day, according to Gartner research group. Loffler Companies is seeing an uptick in clients choosing to out- source these and other operations to Loffler Management Solutions (LMS), which offers customized packages designed to fit the size and scope of the organiza- tion and workload. Clients often find that when they add up the salary, benefit load, HR support, management time, and value-add delivered, it is more cost-effective than doing it in-house. Don Tremblay LMS services touch many areas of a company's operation, but the majority of service agree- ments involve copy centers and mailrooms. LMS employees could manage a full scope of print shop services from basic copying to high quality production printing and direct mail. LMS mail room services include consultation with "We work as a partner onsite with our clients versus being a 'supplier' or 'vendor.' These are people-based services relationships that build trust and confidence, working on a shared vi- sion." Kevin Motl (Operations Manager, LMS) "We work as a partner onsite versus a being a "supplier" or "vendor," says Kevin Motl, LMS Operations Manager. "These are people-based services relation- ships that build trust and confi- dence, working on a shared vision. It truly becomes an extended partnership. Our clients see a more dedicated services associate from LMS since our employees are full time, and we don't count on temps or part-time workers." www.upsizemag.com a certified Mail Specialist who can help identify savings based on postal regulations and discounts, or suggest equipment and software to ease mail processing and increase value to the client. Other LMS services include office services, records and document management, print management, scanning services, and litigation support. It doesn't take long for the Loffler employee to be seen as if they are the client's own employee with a vested interest in providing quality services. "The reason clients like these services and choose to outsource them is because they have a busi- ness to run that they're good at, and whether it's manufacturing or providing legal counsel, they want to focus on that core competency and allow us to bring in world class capabilities, knowledge and support. They want to free up their resources for other purposes and control operating costs effec- tively," adds Gary Volbert, Director of LMS. Loffler understands the opera- tional challenges small, medium, and large clients encounter. It started out 25 years ago with dictation machines, and contin- ued to expand its technology and services based on the require- LOFFLER MANAGEMENT SOLUTIONS • Copy Services • Mail Services • Office Services and Hospitality • Print Technology Management • Imaging/Scanning Services • Records and Document Management • Litigation Support ments that clients wanted and needed states General Manager Don Tremblay. Today Loffler is a full-service provider of integrated business solutions backed by top- notch sales and support teams with first-rate knowledge in their area of expertise. "Loffler Management Solutions has experienced double-digit growth even during this tough economy because it focuses so strategically on what organizations require—business operational ef- ficiencies in services that produce cost savings and business process improvements that impact the bottom line dramatically," says Tremblay. "This is a component of a larger Loffler strategy to bring in- tegrated solutions to the client and continue to look at new services and technologies that provide value now and in the future." Loffler Companies, Inc. 1101 East 78th Street, Suite 200 Bloomington, MN 55420 962-925-6800 www.loffler.com Contact: Jim Loffler President/CEO, Founder advertisement THE GROWTH GUIDE 2012 UPSIZE ONLINE 25