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HRO TODAY MAGAZINE | MAY 2014
Contingent Labor
Sometimes,
It Is Rocket Science
Managed service programs' critical role in talent strategy.
By Russ Banham
Today's workforce is an amalgam of many different types
of workers, from traditional employees to widening ranks
of contingent labor. Effectively managing this disparate
and often far-flung human capital is no easy task. To assure
close collaboration, enhance employee engagement and
productivity, and achieve global compliance objectives,
organizations must insist upon centralization and
accountability. In many organizations, this responsibility falls
to external managed service program providers.
MSPs are a mark of the modern company from a workforce
perspective. The providers and their vendor management
