Issue link: http://www.e-digitaleditions.com/i/210252
Contents Cover Story 10th Anniversary Special HRO Today Forum Preview First-Hand Account HR Services 8 Empowering Employees Simple steps to take to get the most of your workforce. By Debbie Bolla 30 45 10 Relationship Advice Four pillars to follow to ensure a successful strategic partnership. By Jon Kirby 12 14 16 What's Mine is Yours Job sharing can promote happy employees, talent retention, and other valuable benefits. By Sara Hill The Innovators This year's iTalent competitors seek to leverage technology to improve HR processes. By Audrey Roth The Road Not Well Traveled Executives will have to shift their thinking to be inclusive. Some advice. By Shirley Engelmeier RPO 18 Joining the Pieces of the Talent Puzzle Three providers shed light on overcoming resistance to a blended workforce approach. By Katie Kuehner-Hebert 20 Unleash the Value of HR Insight from a practitioner that led a major global transformation. By Debbie Bolla HROA Pulse 33 38 Poised for Growth HRO hit it big in some hot markets, but will other regions follow suit? By Craig Taylor From Chaos to Clarity The European HRO market has grown to deliver on its promises— and much more. By Stephen V. Taylor 42 Departments 4 CEO's Corner The Cost of a Bad Reputation By Elliot Clark 6 Editor's Note HR's Got Talent By Debbie Bolla 7 Upside News from the world of work HRO 2.0 Analysts' perspective of the last 10 years. By Stephen V. Taylor 44 2014 Resource Guide Search for vendors amongst 14 sectors of HR services. A Marathon, Not a Sprint It's been a slow evolution of change in the last decade of HRO. By Kevin Barrow The 2013 Baker's Dozen Customer Satisfaction Ratings: RPO The top recruiter process outsourcing providers based on customer satisfaction surveys. By The Editors AUTUMN 2013 | www.hroglobal.com [3]