Issue link: http://www.e-digitaleditions.com/i/210252
2013 Baker's Dozen: RPO 2. Randstad Sourceright Website: www.randstadsourceright.com Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Our experience encompasses all facets of talent, including traditional employees and the contingent, free agent workforce. Key offerings include blended workforce solutions, recruitment process outsourcing (RPO), managed services provider (MSP) programs, and contingent workforce services (CWS). We successfully entered the business process outsourcing marketplace in 1989 and formally entered the RPO market more than a decade ago, becoming one of the preeminent RPO providers in the world. As part of the Randstad Holding nv family of companies, we are the second largest HR solutions company in the world with revenues of $22 billion. Our global footprint includes offices in more than 40 countries from which we can provide services to our clients. Randstad Sourceright has resources located on-site within our client accounts, as well as off-site within our virtual recruiting team and our service centers, creating a flexible delivery mechanism for cost efficiency and quality. Key clients: N/A Services: Blended workforce solutions: a comprehensive management of talent acquisition, encompassing traditional employees, contingent workforce suppliers and free agents, and drawing on integrated delivery and management of RPO, MSP, and contingent workforce services. Recruitment process outsourcing (RPO): a global recruitment solution to optimize candidate quality, control costs, and deliver measurable results in performance and business impact. Managed services provider (MSP): a solution to improve engagement and management of the contingent and free agent workforce and suppliers, increasing quality, reducing costs, and supporting core business goals. Contingent workforce services: enhance the engagement of free agent talent by improving access, containing costs, and mitigating compliance risks. Services include independent contractor risk assessment services, independent contractor compliance management (ICCM), and professional payrolling. Important client metrics: Time-to-fill Responsiveness Customer satisfaction Candidate quality (ratio of candidates submitted to candidates interviewed) Candidate satisfaction Diversity of candidate slate Offer letter accuracy/timeliness Invoicing accuracy/timeliness Data accuracy 3. Pinstripe & Ochre House Website: ochrehouse.pinstripe.com Pinstripe combined with Ochre House in July of 2013 to form the largest independent provider of global recruitment process outsourcing (RPO) and talent management solutions. Serving world-class organizations in the financial services, healthcare, technology, life sciences and advanced manufacturing industries, Pinstripe & Ochre House deliver customized, talent-centric solutions that drive business results. Key clients: AB In-Bev, Agilent Technologies, Bupa, Carondelet Health System, Citi, Cone Health System, Johns Manville, Kimberley-Clark, Phoebe Putney Health System, Princeton Healthcare System, Reynolds American International, SEHA, SSM, Smiths Group, Telefonica 02, United Biscuits, and VWR. Services: Enterprise, co-sourcing, and project recruitment process outsourcing Workforce planning Resource management Requisition management Sourcing Screening Recruiting Selection Logistics and administration Offer process Onboarding Process reengineering Strategic advisory services Recruitment marketing services Social media services HR technology services Training Off-boarding Talent management Executive search Cycle time Source of hire Candidate acceptance ratio Interview to offer ratio Recruiting efficiency ratio Important client metrics: Quality of hire Stakeholder satisfaction Diversity AUTUMN 2013 | www.hroglobal.com [21]