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HRO TODAY May 2013

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Upside NEWS FROM THE WORLD OF WORK Purpose Has A Purpose A new online survey released today by Deloitte finds that the majority of employees (68 percent) and executives (66 percent) believe that businesses are not doing enough to instill in their culture a sense of purpose aimed at making a positive impact on all stakeholders. The annual Deloitte Core Beliefs & Culture survey also found that organizations that focus beyond profits and create a culture of purpose are more likely to find long-term success. Ninety-one percent of respondents who said their company has a strong sense of purpose also said their company has a history of strong financial performance. To augment WorkForce Software's growth in the Australia and New Zealand region, the RosterLive suite delivers solutions time and attendance, leave management, workforce communication, employee self service (ESS), and payroll integration. For expansion throughout the Asia and Pacific region, WorkForce Software will work with China Talent Group, a leading outsourcing services provider in human resource and business processes with has branches and offices in hundreds of cities in China, such as Beijing, Shanghai, Guangzhou, Shenzhen, Xi'an, Nanjing and Lhasa. The survey identified many activities that contribute to creating this sense of purpose at work, including activities that make a positive impact on clients, employees, communities, and society. When asked what types of efforts they considered helpful in achieving a sense of purpose, employees and executives sited products and services that make a positive impact on clients, employee development and mentorship, and volunteerism. 2013 HROA Winners With a theme of BeTransformed, this year's awards were presented at the ninth annual Human Resources Outsourcing Association (HROA) awards gala. The HROA awards gala is one of the activities each year held by the association in order to recognize and promote its vision and mission. It is the HROA's vision to be the single recognized community for improving the quality, effectiveness, and efficiency of outsourcing as part of an overall HR service delivery strategy. Respondents who reported their organization had a strong sense of purpose were not only more likely to say their company had performed well financially over the last year (90 percent) and historically (91 percent), but also to say their company had a distinct brand that stood out among competitors (91 percent), strong customer satisfaction (94 percent), and strong employee satisfaction (79 percent). The HROA would like to congratulate the following winners: North America Customer Relationship of the Year: Comerica Bank and ADP North America Recruitment Customer Relationship of the Year: Linde and Randstad Sourceright By comparison, of the respondents who said their organization did not have a strong purpose, far fewer said their company had performed well financially over the last year (65 percent) or historically (66 percent). They were also less likely to say their organization had a distinct brand that stood out among competitors (61 percent), had strong customer satisfaction (63 percent), and strong employee satisfaction (19 percent). North America Recruitment Customer Relationship of the Year: University of Virginia and Pinstripe Healthcare In addition, 85 percent of executives were more likely to agree that their company's sense of purpose is part of the reason they chose to work there, compared with 61 percent of employees who agreed that a strong sense of purpose was one of the reasons they selected their employer. HROA Trustee Global Recruitment Customer Relationship of the Year: UnitedHealth Group and Kenexa, an IBM Company WorkForce Software's Global Expansion Workforce management solution provider WorkForce Software has engaged in several initiatives comprising its global expansion. The company announces the acquisition of Sydney-based RosterLive, a provider of Software-as-a-Service (SaaS)-based workforce management solutions to the Australian market; the establishment of new offices in the United Kingdom; the formation of a key strategic alliance in China; and new data centers in the Netherlands and Sydney, Australia. [8] HRO TODAY MAGAZINE | MAY 2013 North America Thought Leader of the Year: Harold Mills, ZeroChaos HROA Trustee Global Customer Relationship of the Year: Army Continuing Education System and IBM HROA Trustee Global Provider Executive of the Year: Jason Berkowitz, Pontoon HROA Trustee Global Buyer Executive of the Year: Scott Boston, Kimberly-Clark HROA Trustee Global Thought Leader of the Year: Jill K. Goldstein, Accenture (pictured above with HROA President Rebecca Callahan of Randstad Sourceright) The HROA will announce winners of European awards at HRO Today Forum Europe on November 12th.

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