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HRO TODAY May 2013

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Recruitment THE TEALEAF READERS Big data and predictive analytics might be buzzwords right now, but their power is very real. By Katie Kuehner-Hebert Metrics such as time-to-fill, cost-per-hire, and candidate diversity Some of the data and key performance indicators associated are always critical for recruitment outsource providers to meet. with the delivery of the RPO under a service level agreement But now buyers are increasingly asking RPO firms to provide have become very basic and might not necessarily be more sophisticated analytics to help them better compete for representative of the "nouveau" term for analytics or predictive qualified and productive candidates who will stay longer and analytics, says Glen Johnson, director, staffing and recruitment make greater contributions to the bottom line. at Delta Air Lines in Atlanta. "You're not only talking about [34] HRO TODAY MAGAZINE | MAY 2013

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