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HRO TODAY June 2013

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Market Report At the same time, it's equally true that a significant number—if New research suggests that we may well be witnessing a not the majority—of HRO engagements remain trapped in a contemporary example of the cobbler's children that have no shoes. transactional cost-reduction game that leaves both client and While the HRO industry has been intensely focused on developing provider struggling to realize the full potential of HRO. the tools for identifying, developing, and managing enterprise Why are so many organizations unable to make the leap talent, we have neglected to develop the skills and capabilities of from cost savings to business value? the most valuable asset: the people responsible for implementing JUNE 2013 | www.hrotoday.com [11]

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