Issue link: http://www.e-digitaleditions.com/i/169755
RPO Growing Global The value proposition of recruitment outsourcing has spiked in North America and, increasingly, worldwide. By Katie Kuehner-Hebert As the economy continues to improve, more companies are expanding their recruitment process outsourcing activities worldwide. "Buyers are recognising their workforce is global," says Jerry Collier, global head of client development for Alexander Mann Solutions in London. "A hiring manager could be sitting in Milwaukee and managing a workforce in Italy. Or a hiring manager could be sitting in Paris and be responsible for global operations. A store in a second-tier city in China will be staffed by people within that local geography, but the client is thinking about things globally, ensuring a consistent brand experience for customers." [18] HRO TODAY GLOBAL | SUMMER 2013 According to research firm Everest Group, economic recovery brought stabilisation to the global services marketplace in the first quarter. The global services market is showing early signs of recovery, with number of transactions in the first quarter up slightly from the third and fourth quarters of 2012, bolstered by revenue and operating margin growth amongst major service providers. Migration trends are also affecting global RPO activities, Collier says. For example, a hiring manager for a Chinese consultant firm might try to find additional candidates along the west coast of Canada, where many Chinese people have emigrated.