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HROTG_Summer_2013

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HRO Today Forum APAC Talent Show Three compelling research reports zero in on the value of top performers. By Mitchell Joseph Is your company effectively measuring quality of hire? Are you encountering a talent shortage in your recruiting efforts? How does this shortage of talent impact your business? These questions were addressed at the HRO Today Forum APAC, held in May in Singapore. The HRO Today Institute presented three joint studies that sought to establish best practices to improve this important and impactful business function. Quantifying Quality of Hire Global RPO Leader for Hudson RPO Kimberley Hubble shared the results of a global quality of hire study undertaken jointly by Hudson RPO and the HRO Today Institute. The researchers sought to glean information on global opinions of the importance of quality of hire and the efforts to measure it quantitatively. The study surveyed 246 companies worldwide, with 47 per cent coming from the Americas, 35 per cent from the Europe-Middle East-Africa (EMEA) region, [30] HRO TODAY GLOBAL | SUMMER 2013 and the remaining 18 per cent from Asia Pacific (APAC). Of those 246 organisations, 80 per cent were from the private sector with the other 20 per cent being government or nonprofit organisations. "I think most of us here are in our professions of recruitment or HR because we fundamentally believe that talent makes a difference," said Hubble. That feeling was reflected in the study. Amongst the companies surveyed, 97 per cent believed that quality of hire is a critical element of business success. Earlier studies have provided evidence of this. As Hubble explained, "The differences between average performers and high performers creates real business impact." A McKinsey study provided empirical proof. McKinsey reported that in operational roles the difference in business impact between an average and high performer can be as much as 40 per cent, whilst it approaches 50 per cent in general management roles and reaches as high as 67 per cent for sales personnel.

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