Issue link: https://www.e-digitaleditions.com/i/131821
Baker's Dozen: MSP 10. DCR Workforce Website: www.dcrworkforce.com DCR Workforce helps clients increase the importance and contribution of their extended workforces by providing the guidance, handson assistance, and innovative supply chain technology needed to achieve optimal results. DCR combines highly efficient workforce procurement and management operations with the knowledge and technology needed to analyze, understand and act on all aspects of contingent talent management. Smart Track, our proprietary cloud-based talent management platform, assists in providing customizable VMS and MSP solutions to manage, procure, and analyze talent with complete transparency, real-time control, high performance and decision-enabling business intelligence. For more than two decades, we have offered middle market and enterprise clients a complete vendor neutral solution to manage their temporary workforce. We provide a complete range of contingent workforce management solutions for agency contractors, independent contractors, SOW consultants, alumni and interns. DCR Workforce is a minority and women-owned business. Services: • Managed services program (MSP) • Smart Track, DCR's proprietary vendor management system • Workforce intelligence solutions • Compliance and auditing solutions • Payroll services • Alumni management solutions Most important: • • • • • Monthly spend vs. budget Fill ratio Rate compliance Negative contractor turnover Successful assignment completion • • • • • • Customer satisfaction rating Project scope change percentage Negative supplier turnover Time to submit Time to fill (by skill set) Fill ratio • • • • • Drug & background check compliance Rate card compliance Billing accuracy Issue resolution Employee classification compliance 11. ZeroChaos Website: www.zerochaos.com ZeroChaos gives our clients objective advice about how to manage their workforce strategy. Our expertise and holistic suite of innovative solutions manages risk and creates cost savings and efficiencies in all elements of your workforce strategy, and our transparency proves it. These solutions fall into four categories: private label solutions, workforce supply chain management, employer-of-record solutions, and regulatory solutions. We collaborate with our clients to tailor these solutions to their needs. They can be offered separately or as part of an overall program encompassing the entire workforce continuum. Services: • Managed services provider • Vendor management system • Recruitment process outsourcing • Employment screening solutions • Independent contractor management • Employer-of-record services • Private-label solutions Most important metrics: • Candidate quality • Productivity • Cycle time • Supplier performance • Cost savings [22] HRO TODAY MAGAZINE | APRIL 2013